Building Remedial Works – A successful logistical delivery
January 6, 2017
Projects and Maintenance Contracts
February 3, 2017

Customer Retention

Managing our customer retention rate is an incredibly important part of maintaining a sustainable business at IMS. We know that retaining customers’ costs less than acquiring them and that is why we continually focus on value and quality. We are currently working on:

Renewal of an inclusive drainage maintenance contract for a global bank, we have held this contract for 10years;
Renewing 15 other drainage contracts; and
Renewing 35 Kitchen extract and ductwork cleaning contracts nationwide.
At IMS we don’t just sell, we educate our customer so that together we achieve better results.

            Learn more about how we can help you stay safe and compliant